Florida Mother Accidentally Locks Child In Car, OnStar Won't Open It

If I'm OnStar I WOULD NEVER have wanted this child's death partly on my hands. Even though the account is expired they can no longer ping the car? At all?

You would think there has to be some kind of workaround. Even a cell phone with no service can still call 911 in an emergency. They still had here in the system and her vehicle information so how could you not override and make the system respond? Especially with the police officer there verifying a child was in the car and was now unresponsive.

Thoughts??

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